:root{--navy:#061744;--teal:#00BFAF;--orange:#FF8A00;--bg:#f4f8fb;--line:#dbe7ef;--muted:#6a7a90;--green:#18bf7a;--red:#e05757;--shadow:0 22px 70px rgba(6,23,68,.10);--soft:0 10px 26px rgba(6,23,68,.07)}*{box-sizing:border-box}body{margin:0;font-family:Montserrat,Arial,sans-serif;background:linear-gradient(180deg,#eef9f8 0,#f7fbff 34%,#fff 100%);color:var(--navy)}body:before{content:"";position:fixed;inset:-30% -10% auto auto;width:620px;height:620px;background:radial-gradient(circle,rgba(0,191,175,.22),transparent 62%);z-index:-1}body:after{content:"";position:fixed;left:-180px;top:180px;width:420px;height:420px;background:radial-gradient(circle,rgba(255,138,0,.14),transparent 64%);z-index:-1}main{max-width:1480px;margin:0 auto;padding:22px}.hero{display:grid;grid-template-columns:1fr 330px;gap:18px;align-items:stretch;margin-bottom:18px;padding:30px;border:1px solid rgba(0,191,175,.16);border-radius:34px;background:linear-gradient(135deg,#fff 0,#f8ffff 55%,#fff8ef 100%);box-shadow:var(--shadow);position:relative;overflow:hidden}.hero:after{content:"";position:absolute;right:360px;top:28px;width:120px;height:120px;border:2px dashed rgba(0,191,175,.35);border-radius:50%}.eyebrow,.kicker{display:inline-flex;border-radius:999px;padding:7px 11px;background:#e6fffb;color:#008b80;font-size:11px;font-weight:900;text-transform:uppercase;letter-spacing:.08em}.hero h1{margin:12px 0 8px;font-size:clamp(36px,6vw,74px);line-height:.92;letter-spacing:-.06em}.hero p{max-width:800px;margin:0;color:var(--muted);line-height:1.55;font-weight:500}.login,.board,.metric,.empty-state{background:rgba(255,255,255,.94);border:1px solid var(--line);border-radius:26px;box-shadow:var(--soft);backdrop-filter:blur(10px)}.login{padding:18px;display:flex;flex-direction:column;gap:10px;align-self:start;position:relative;z-index:1}input,select{width:100%;border:1px solid #cfe0ec;border-radius:16px;padding:13px 14px;font:inherit;background:#fff;color:var(--navy);outline:none}input:focus,select:focus{border-color:var(--teal);box-shadow:0 0 0 4px rgba(0,191,175,.12)}button{border:0;border-radius:16px;padding:12px 14px;background:var(--teal);color:white;font-weight:900;cursor:pointer;box-shadow:0 10px 22px rgba(0,191,175,.22)}small{color:var(--muted)}#app{display:flex;flex-direction:column;gap:16px}.monitor-head{display:grid;grid-template-columns:1fr 300px;gap:16px;align-items:end;padding:22px 24px;border-radius:30px;background:linear-gradient(135deg,var(--navy),#0a2a72);color:#fff;box-shadow:var(--shadow);position:relative;overflow:hidden}.monitor-head:after{content:"";position:absolute;right:-75px;top:-75px;width:230px;height:230px;border:28px solid rgba(0,191,175,.25);border-radius:50%}.monitor-head h2{margin:10px 0 8px;font-size:clamp(26px,4vw,48px);letter-spacing:-.05em;line-height:1}.monitor-head p{max-width:760px;margin:0;color:rgba(255,255,255,.76);line-height:1.5}.metric-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px}.metric{padding:18px;min-height:106px;display:flex;flex-direction:column;justify-content:space-between;position:relative;overflow:hidden}.metric:before{content:"";position:absolute;right:-24px;bottom:-34px;width:92px;height:92px;border-radius:50%;background:rgba(0,191,175,.11)}.metric.orange:before{background:rgba(255,138,0,.15)}.metric.teal{background:linear-gradient(135deg,#fff,#effffd)}.metric.orange{background:linear-gradient(135deg,#fff,#fff5e8)}.metric small{font-weight:800;text-transform:uppercase;letter-spacing:.06em;font-size:11px}.metric b{font-size:clamp(24px,3vw,42px);letter-spacing:-.05em;line-height:1}.board{padding:20px;border-radius:30px}.section-title{display:flex;gap:14px;align-items:flex-start;margin-bottom:16px}.section-title>span{flex:0 0 auto;width:44px;height:44px;border-radius:15px;background:var(--teal);color:#fff;display:grid;place-items:center;font-weight:900;box-shadow:0 10px 22px rgba(0,191,175,.22)}.section-title h3{margin:0 0 4px;font-size:24px;letter-spacing:-.03em}.section-title p{margin:0;color:var(--muted);font-size:13px;line-height:1.45}.monitor-table{overflow:auto;border:1px solid #e5eef4;border-radius:24px;background:#fff}.monitor-table table{width:100%;border-collapse:separate;border-spacing:0;min-width:1050px}.monitor-table th{position:sticky;top:0;z-index:1;background:#f1fbfa;color:#526173;font-size:11px;text-transform:uppercase;letter-spacing:.045em;font-weight:900;text-align:left}.monitor-table th,.monitor-table td{padding:14px 13px;border-bottom:1px solid #e9f1f6;vertical-align:middle;font-size:13px}.monitor-table tbody tr:nth-child(even){background:#fbfdff}.monitor-table tbody tr:hover{background:#fff8ef}.monitor-table td:first-child,.monitor-table th:first-child{position:sticky;left:0;background:inherit;box-shadow:8px 0 14px rgba(6,23,68,.04);font-weight:900;color:var(--navy)}.empty,.empty-state{padding:28px;text-align:center;color:var(--muted)}.bad{color:#d64545}.tabs,.subtabs{display:flex;gap:10px;flex-wrap:wrap}.tabs button,.subtabs button{background:#fff;color:var(--navy);border:1px solid var(--line);box-shadow:var(--soft)}.tabs button.active,.subtabs button.active{background:var(--navy);color:#fff}.filters{position:relative;z-index:1;display:flex;flex-direction:column;gap:10px;padding:14px;border-radius:22px;background:rgba(255,255,255,.1);border:1px solid rgba(255,255,255,.18)}.filters span,.filters label>span{display:block;margin:0 0 7px;color:rgba(255,255,255,.74);font-size:12px;font-weight:800;text-transform:uppercase;letter-spacing:.08em}.date-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px}.light{display:inline-flex;align-items:center;justify-content:center;min-width:58px;padding:7px 10px;border-radius:999px;font-weight:900}.light.ok{background:#e8fff5;color:#067647}.light.warn{background:#fff7d6;color:#a15c00}.light.bad{background:#ffecec;color:#c92a2a}.light.none{background:#eef3f7;color:#6a7a90}.norms-board{max-width:980px}.norms-grid{display:grid;grid-template-columns:repeat(2,minmax(220px,1fr));gap:14px}.norms-grid label span{display:block;margin:0 0 7px;font-size:12px;font-weight:900;color:var(--muted);text-transform:uppercase;letter-spacing:.04em}.norms-grid button{grid-column:1/-1;justify-self:start}.norm-note{color:var(--muted);font-size:13px;line-height:1.45}.mini{padding:8px 10px;border-radius:12px;font-size:12px;box-shadow:none}.detail-board{border:2px solid rgba(0,191,175,.18)}.detail-kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin:10px 0 16px}.detail-kpis>div{padding:14px;border-radius:18px;background:#f7fbff;border:1px solid #e5eef4}.detail-kpis small{display:block;font-size:10px;font-weight:900;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);margin-bottom:6px}.detail-kpis b{font-size:24px}.hour-compact{overflow:auto;margin:12px 0 18px;border:1px solid #e5eef4;border-radius:18px;background:#fff}.hour-compact table{width:100%;border-collapse:collapse;min-width:520px}.hour-compact th,.hour-compact td{padding:10px 12px;border-bottom:1px solid #edf3f7;text-align:left;font-size:13px}.hour-compact th{background:#f1fbfa;color:#526173;text-transform:uppercase;font-size:11px;letter-spacing:.04em}.hour-compact td:first-child{font-weight:900;color:var(--navy)}.gap-list{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:8px}.gap-list h4{grid-column:1/-1;margin:0 0 4px}.gap-item{display:flex;justify-content:space-between;gap:10px;padding:10px 12px;border-radius:15px;background:#fff8ef;border:1px solid #ffe0b8}.gap-item b{color:#c05f00}.gap-item span{color:var(--muted);font-size:12px;font-weight:800}.funnel-visual{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:12px}.stage-card{padding:15px;border:1px solid #e5eef4;border-radius:22px;background:linear-gradient(180deg,#fff,#fbfdff)}.stage-top{display:flex;justify-content:space-between;gap:12px;align-items:flex-start}.stage-top b{font-size:13px;line-height:1.25}.stage-top strong{font-size:28px;letter-spacing:-.05em;color:#008b80}.stage-bar{height:12px;margin:12px 0;border-radius:999px;background:#edf6f8;overflow:hidden}.stage-bar i{display:block;height:100%;border-radius:999px;background:linear-gradient(90deg,var(--teal),var(--orange))}.stage-meta{display:flex;justify-content:space-between;gap:8px;color:var(--muted);font-size:12px;font-weight:900;margin-bottom:8px}.stage-card small{display:block;line-height:1.35}.algo-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}.algo-grid>div{padding:18px;border-radius:22px;background:#f7fbff;border:1px solid #e5eef4}.algo-grid h4{margin:0 0 8px;font-size:18px}.algo-grid p,.algo-grid li{color:var(--muted);line-height:1.5;font-size:14px}.algo-grid ul{margin:10px 0 0;padding-left:18px}@media(max-width:900px){main{padding:12px}.channel-panel{align-items:flex-start;flex-direction:column}.channel-switch{width:100%}.channel-switch button{flex:1}.hero,.monitor-head{grid-template-columns:1fr}.metric-row{grid-template-columns:repeat(2,1fr)}.hero{padding:22px;border-radius:28px}.monitor-head{padding:20px;border-radius:26px}.board{padding:14px;border-radius:24px}.monitor-table table{min-width:0}.monitor-table thead{display:none}.monitor-table,.monitor-table tbody,.monitor-table tr,.monitor-table td{display:block}.monitor-table tr{border-bottom:1px solid #e9f1f6;padding:10px 0}.monitor-table td{border:0;padding:9px 14px;display:flex;justify-content:space-between;gap:18px;text-align:right}.monitor-table td:before{content:attr(data-label);text-align:left;color:var(--muted);font-size:11px;font-weight:900;text-transform:uppercase;letter-spacing:.04em}.monitor-table td:first-child{position:static;box-shadow:none;background:transparent;font-size:16px}.monitor-table td:first-child:before{font-size:11px}.norms-grid,.date-grid,.algo-grid{grid-template-columns:1fr}.filters{padding:12px}.monitor-head{align-items:stretch}.detail-kpis{grid-template-columns:repeat(2,1fr)}.gap-list{grid-template-columns:1fr}}@media(max-width:460px){.metric-row{grid-template-columns:1fr}.hero h1{font-size:38px}.section-title h3{font-size:20px}.login{padding:14px}}
.plan-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:12px}.plan-card{padding:16px;border-radius:22px;border:1px solid #e5eef4;background:#fff;box-shadow:var(--soft)}.plan-card.ok{background:linear-gradient(135deg,#fff,#eafff6);border-color:#b8f3d5}.plan-card.warn{background:linear-gradient(135deg,#fff,#fff7dc);border-color:#ffe3a5}.plan-card.bad{background:linear-gradient(135deg,#fff,#ffecec);border-color:#ffc6c6}.plan-card>div:first-child{display:flex;justify-content:space-between;gap:12px;align-items:flex-start}.plan-card b{font-size:14px;line-height:1.25}.plan-card small{font-size:11px;font-weight:900;text-align:right}.plan-card strong{display:block;margin:10px 0 8px;font-size:34px;letter-spacing:-.06em}.plan-card strong span{font-size:15px;color:var(--muted);letter-spacing:0}.plan-card em{display:block;margin-top:7px;font-style:normal;font-weight:900;color:var(--muted)}.plan-settings{margin-top:14px;border:1px dashed #cfe0ec;border-radius:22px;padding:14px;background:#fbfdff}.plan-settings summary{cursor:pointer;font-weight:900}.plan-form{display:grid;gap:10px;margin-top:12px}.plan-edit-row{display:grid;grid-template-columns:1.1fr 110px 1.4fr;gap:8px}.ok{color:#067647}.warn{color:#a15c00}.bad{color:#c92a2a}@media(max-width:900px){.plan-edit-row{grid-template-columns:1fr}}
.scenario-pills{display:flex;flex-wrap:wrap;gap:10px}.scenario-pill{display:flex;align-items:center;gap:8px;border:1px solid #d9e7ef;border-radius:999px;padding:10px 14px;background:#fff;font-weight:900;cursor:pointer}.scenario-pill.active{border-color:var(--teal);background:#eafffb;color:#007c73}.scenario-main label{display:grid;gap:5px}.scenario-main span{font-size:11px;text-transform:uppercase;font-weight:900;color:var(--muted);letter-spacing:.08em}.conversion-table{display:grid;gap:8px}.conversion-head,.conversion-row{display:grid;grid-template-columns:1.15fr 170px 130px 1.4fr;gap:8px;align-items:center}.conversion-head{font-size:11px;text-transform:uppercase;font-weight:900;color:var(--muted);letter-spacing:.06em;padding:0 4px}.conversion-row input[readonly],.scenario-main input[readonly]{background:#f3f7fb;color:#607080}@media(max-width:900px){.conversion-head{display:none}.conversion-row{grid-template-columns:1fr}.scenario-pills{display:grid}.scenario-pill{justify-content:center}}
.source-visual{display:grid;grid-template-columns:220px 1fr;gap:22px;align-items:center;margin:6px 0 18px}.donut{width:210px;height:210px;border-radius:50%;display:grid;place-items:center;position:relative;box-shadow:var(--soft);margin:auto}.donut:after{content:"";position:absolute;inset:38px;background:#fff;border-radius:50%;box-shadow:inset 0 0 0 1px #e8f0f5}.donut span{position:relative;z-index:1;font-size:42px;font-weight:1000;color:var(--navy);display:grid;text-align:center;line-height:.9}.donut small{font-size:12px;text-transform:uppercase;letter-spacing:.12em;color:var(--muted);margin-top:8px}.source-legend{display:grid;grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:10px}.source-legend div{display:grid;grid-template-columns:14px 1fr auto;gap:9px;align-items:center;padding:10px 12px;background:#fff;border:1px solid #e6eef4;border-radius:16px}.source-legend i{width:14px;height:14px;border-radius:50%}.source-legend b{font-size:13px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.source-legend span{font-weight:900;color:var(--muted);font-size:12px}@media(max-width:800px){.source-visual{grid-template-columns:1fr}.donut{width:180px;height:180px}.donut:after{inset:32px}}
.channel-panel{display:flex;justify-content:space-between;align-items:center;gap:14px;padding:14px 16px;border:1px solid #dce8ef;border-radius:22px;background:#fff;box-shadow:var(--soft)}.channel-panel b{display:block;margin-bottom:3px}.channel-panel small{display:block;color:var(--muted);font-size:12px;line-height:1.35}.channel-switch{display:flex;gap:8px;flex-wrap:wrap;align-items:center}.channel-switch button{border:1px solid #d8e4ef;background:#f7fbff;border-radius:999px;padding:9px 15px;font-weight:900;color:#061744;cursor:pointer;box-shadow:none}.channel-switch button.active{background:#061744;color:#fff;border-color:#061744}.metric.violet{background:linear-gradient(135deg,#fff,#f4f0ff)}.metric.violet.soft{background:linear-gradient(135deg,#fff,#f8fbff)}.msg-pill{display:flex;flex-direction:column;gap:2px;min-width:118px;border:0;background:#ecfffd;color:#061744;border-radius:14px;padding:8px 10px;text-align:left;cursor:pointer;box-shadow:inset 0 0 0 1px rgba(0,191,175,.25)}.msg-pill b{font-size:18px;color:#00a99b}.msg-pill span{font-size:11px;line-height:1.25;color:#536273}.msg-pill:hover{box-shadow:0 8px 22px rgba(0,191,175,.18),inset 0 0 0 1px #00bfaf}
.section-title.with-toggle{align-items:center}.section-title.with-toggle>div{flex:1}.view-toggle{margin-left:auto;display:flex;gap:8px;flex-wrap:wrap;padding:5px;border:1px solid #dbe7ef;border-radius:999px;background:#fff;box-shadow:var(--soft)}.view-toggle button{box-shadow:none;border-radius:999px;padding:9px 14px;background:#f7fbff;color:var(--navy);border:1px solid transparent}.view-toggle button.active{background:var(--navy);color:#fff}.compact-monitor table{min-width:860px}.compact-monitor tbody tr.expand-row{cursor:pointer}.compact-monitor tbody tr.expand-row.open,.compact-monitor tbody tr.expand-row:hover{background:#fff8ef}.compact-monitor .chev{display:inline-flex;align-items:center;justify-content:center;width:22px;height:22px;margin-right:8px;border-radius:9px;background:#eafffb;color:#008b80;font-size:22px;font-weight:900;line-height:1;transition:transform .18s}.compact-monitor tr.open .chev{transform:rotate(90deg);background:var(--teal);color:#fff}.expand-detail{display:none;background:#fbfdff!important}.expand-detail.show{display:table-row}.expand-detail>td{padding:0!important;border-bottom:1px solid #e9f1f6!important}.expand-panel{padding:18px 20px 20px 46px;display:grid;gap:14px;background:linear-gradient(180deg,#fbfdff,#fff)}.detail-group{padding:14px;border:1px solid #e5eef4;border-radius:22px;background:#fff;box-shadow:0 8px 22px rgba(6,23,68,.04)}.detail-group h4{margin:0 0 10px;font-size:13px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted)}.detail-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:10px}.detail-card{padding:12px;border-radius:18px;background:#f7fbff;border:1px solid #e5eef4;min-height:74px}.detail-card small{display:block;margin-bottom:6px;font-size:10px;font-weight:900;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);line-height:1.25}.detail-card b{font-size:18px;letter-spacing:-.02em}.detail-card.wide{grid-column:span 2}.detail-card.attention{background:#fff5e8;border-color:#ffd6a1}.detail-card.attention b{color:#c05f00}.daily-actions{display:flex;justify-content:flex-start}.daily-actions .mini{background:var(--teal);color:#fff}.compact-monitor .light{min-width:70px;box-shadow:inset 0 0 0 1px rgba(255,255,255,.55)}.compact-monitor .light.bad{box-shadow:0 8px 18px rgba(224,87,87,.14)}.compact-monitor .light.warn{box-shadow:0 8px 18px rgba(255,138,0,.14)}.compact-monitor .light.ok{box-shadow:0 8px 18px rgba(0,191,175,.14)}
@media(max-width:900px){.section-title.with-toggle{align-items:flex-start}.view-toggle{width:100%;margin-left:0}.view-toggle button{flex:1}.compact-monitor table{min-width:0}.expand-detail.show{display:block}.expand-detail>td{display:block!important}.expand-detail>td:before{content:''!important}.expand-panel{padding:14px}.detail-card.wide{grid-column:auto}.detail-grid{grid-template-columns:1fr}.compact-monitor .chev{margin-right:6px}}

.msg-pill.static{display:inline-flex;cursor:default;box-shadow:inset 0 0 0 1px rgba(0,191,175,.25)}
.msg-pill.static:hover{box-shadow:inset 0 0 0 1px rgba(0,191,175,.25)}
.compact-kpis .metric{min-height:116px}.metric-verdict{display:block;margin-top:7px;font-style:normal;font-size:11px;font-weight:900;line-height:1.25;text-transform:uppercase;letter-spacing:.045em;color:var(--muted)}.metric-verdict.ok{color:#067647}.metric-verdict.warn{color:#a15c00}
.hour-bars{margin:12px 0 18px;padding:14px;border:1px solid #e5eef4;border-radius:22px;background:#fff}.hour-legend{display:flex;gap:14px;flex-wrap:wrap;margin:0 0 12px;color:var(--muted);font-size:11px;font-weight:900;text-transform:uppercase;letter-spacing:.04em}.hour-legend span{display:inline-flex;align-items:center;gap:6px}.hour-legend i{width:10px;height:10px;border-radius:999px}.hour-row{display:grid;grid-template-columns:58px minmax(220px,1fr) 250px;gap:12px;align-items:center;padding:10px 0;border-bottom:1px solid #edf3f7}.hour-row:last-child{border-bottom:0}.hour-time{font-weight:900;color:var(--navy)}.hour-track{height:18px;border-radius:999px;background:#eef6f8;overflow:hidden}.hour-stack{height:100%;min-width:0;border-radius:999px;display:flex;overflow:hidden;box-shadow:0 8px 18px rgba(6,23,68,.05)}.hour-stack i{display:block;min-width:0}.hour-stack i[style="flex:0"]{display:none}.hour-values{display:flex;align-items:baseline;gap:8px;justify-content:flex-end}.hour-values b{font-size:18px;letter-spacing:-.03em}.hour-values span{color:var(--muted);font-size:12px;font-weight:800}.hour-legend .calls,.hour-stack .calls{background:var(--teal)}.hour-legend .out,.hour-stack .out{background:var(--orange)}.hour-legend .in,.hour-stack .in{background:#7d6bff}.hour-legend .tasks,.hour-stack .tasks{background:#18bf7a}@media(max-width:900px){.hour-row{grid-template-columns:48px 1fr;gap:8px}.hour-values{grid-column:1/-1;justify-content:flex-start;padding-left:56px}.hour-track{min-width:0}}
.day-inline-detail{padding:18px 20px 20px 46px;gap:16px}.day-metrics{display:grid;gap:14px}.inline-hours{padding:14px;border:1px solid #e5eef4;border-radius:22px;background:#fff;box-shadow:0 8px 22px rgba(6,23,68,.04)}.inline-hours h4,.inline-gaps h4{margin:0 0 10px;font-size:13px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted)}.inline-hours .hour-bars{margin:0;padding:0;border:0;border-radius:0;box-shadow:none}.hour-bars.compact .hour-row{padding:8px 0;grid-template-columns:54px minmax(160px,1fr) 220px}.hour-bars.compact .hour-track{height:14px}.hour-bars.compact .hour-values b{font-size:16px}.inline-gaps{padding:14px;border:1px solid #e5eef4;border-radius:22px;background:#fff;box-shadow:0 8px 22px rgba(6,23,68,.04)}
@media(max-width:900px){.day-inline-detail{padding:14px}.hour-bars.compact .hour-row{grid-template-columns:48px 1fr}.hour-bars.compact .hour-values{grid-column:1/-1;justify-content:flex-start;padding-left:56px}}
